Wednesday, September 23, 2009

Rise of Mobile Workforce Calls for Wireless Expense Management Practices

Rise of Mobile Workforce Calls for Wireless Expense Management Practices

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This week on Marketplace Middle East - CNN.com

This week on Marketplace Middle East - CNN.com

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Modern Healthcare : Login

Modern Healthcare : Login

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Top Ten Reasons to Outsource Software Development to an American Company

Top Ten Reasons to Outsource Software Development to an American Company

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Survey: Economic Recovery Spending Could Flow to Information Technology

Survey: Economic Recovery Spending Could Flow to Information Technology

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Boeing 787 delays cast hard light on outsourcing | Reuters

Boeing 787 delays cast hard light on outsourcing | Reuters

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Kenya BPO yet to overcome bottlenecks | Adventures in IT - InfoWorld

Kenya BPO yet to overcome bottlenecks | Adventures in IT - InfoWorld

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MNCs use India units to broker outsourcing deals- ITeS-Infotech-The Economic Times

MNCs use India units to broker outsourcing deals- ITeS-Infotech-The Economic Times

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Reportlinker Adds Pharmaceutical Outsourcing Opportunities Post-Launch: Contract Manufacturing and Contract Sales and Marketing, 3rd Edition Report

Reportlinker Adds Pharmaceutical Outsourcing Opportunities Post-Launch: Contract Manufacturing and Contract Sales and Marketing, 3rd Edition Report

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Dell's Perot Bid A $3.9 Billion Gamble -- InformationWeek

Dell's Perot Bid A $3.9 Billion Gamble -- InformationWeek

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Tuesday, September 22, 2009

BPO deals from Japan are seeing good traction - dnaindia.com

BPO deals from Japan are seeing good traction - dnaindia.com

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International Consultancy Ranks Symphony Services the Number One Outsourced Software Product Engineering Specialist

International Consultancy Ranks Symphony Services the Number One Outsourced Software Product Engineering Specialist

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Four steps to smarter outsourcing : Insight : Business - ZDNet Asia

Four steps to smarter outsourcing : Insight : Business - ZDNet Asia

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Dell Chooses Well, Bargains Less So - WSJ.com

Dell Chooses Well, Bargains Less So - WSJ.com

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After IT, BPO, medical tourism emerge as fastest growing sector- Travel-Services-News By Industry-News-The Economic Times

After IT, BPO, medical tourism emerge as fastest growing sector- Travel-Services-News By Industry-News-The Economic Times

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RP economy to pick up in second half, ADB says - Business - GMANews.TV - Official Website of GMA News and Public Affairs - Latest Philippine News

RP economy to pick up in second half, ADB says - Business - GMANews.TV - Official Website of GMA News and Public Affairs - Latest Philippine News

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IBM Acquires Business of RedPill Solutions to Bolster Analytics Services

IBM Acquires Business of RedPill Solutions to Bolster Analytics Services

Dell to buy Perot Systems for $3.9 billion

Dell announced Monday that it will buy IT services provider Perot Systems for $3.9 billion.

The two companies expect to provide a broad range of IT services and packages, expanding the global reach of Perot Systems and selling Dell computer systems to additional Perot customers. The move could be a shot in the arm for Dell, giving it a way to diversify beyond its bread-and-butter business of selling hardware.

"This significantly expands Dell's enterprise-solutions capabilities and makes Perot Systems' strengths available to even more customers around the world," said Dell CEO Michael Dell. "There will be efficiencies from combining the companies, but the acquisition makes such great sense because of the obvious ways our businesses complement each other."


To continue reading this article, please go to cnet news

Monday, September 21, 2009

BPO jobs to reach 1 million in 2010 | The Philippine Star News Headlines

BPO jobs to reach 1 million in 2010 | The Philippine Star News Headlines

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New IT-BPO workforce survey expected in December

A new nationwide survey of Sri Lanka's IT-BPO workforce is expected in December this year. Reportedly encompassing "about 600 organizations including government departments and ministries, non IT companies (ICT users), software/hardware companies, BPO companies and IT training organisations", the survey is an undertaking of Sri Lanka's Information and Communication Technology Agency (ICTA) and MG Consultants (Pvt) Ltd.



To continue reading this article, please go to the Sunday Times

'BPO jobs will reach 1M in 2010'

She said the fast development of the BPO industry in the country is an example of an industry that nobody ever thought before would become a driver of ...

Read more http://www.visayandailystar.com/2009/September/21/businessnews2.htm&ct=ga&cd=E0IdvRjkFQU&usg=AFQjCNHM8k-KxHBBxszTfH2s0MlQTZ9lJg

SK Telecom aims to sell stake in affiliate via IPO

SEOUL, Sept 21 (Reuters) - South Korea's SK Telecom (017670.KS) and its affiliate SK Networks (001740.KS) are aiming to sell most of their holdings in sister company SK C&C through an initial public offering, an official said on Monday.

Source:

Reportlinker Adds The CRO Market Outlook: Emerging Markets, Leading Players and Future Trends

Mon Sep 21, 2009 2:56am EDT

NEW YORK--(Business Wire)--
Reportlinker.com announces that a new market research report is available in its catalogue.

Reportlinker Adds The CRO Market Outlook: Emerging markets, leading players and future trends

http://www.reportlinker.com/p0148141/Reportlinker-Adds-The-CRO-Market-Outlook-Emerging-markets-leading-players-and-future-trends.html

Executive Summary

Rising costs and falling productivity, among other trends are driving
pharmaceutical companies to outsource an increasing range of functions to CROs
in search of time and cost savings. This produced strong double-digit growth in
the sector between 2003 and 2008. However, amongst other resistors, the
financial crisis resulted in reduced funding available for biotech companies.
This fully updated CRO Market Outlook assesses the market drivers and resistors
and predicts the effects of these. The report analyzes the overarching trends in
the industry; examines which regions are set to see growth in CRO activity;
evaluates the leading CROs; and outlines the future of the industry. The report
provides insight into conditions into seven emerging regions including China,
India and Latin America. It highlights the evolving business and relationship
models between CROs and sponsor companies and enables optimal outsourcing
strategy.

To continue reading this article, please go to Reuters

Saturday, September 19, 2009

Five things you should know before selecting a BPO partner

By Contributor
Sep 19, 2009
07:54 PM ET
By Lisa Hastings, Kaplan Compliance Solutions

In today’s environment, insurance carriers face growing pressure from regulators relating to producer licensing and market conduct issues. Carriers are questioning whether it is enough to be merely compliance-competent. To adopt industry leading best practices and achieve service excellence, the resources of a Business Process Outsource specialist are essential.

Business Process Outsourcing (BPO), the end-to-end outsourcing of a business line or process, can boost business performance by reducing costs, increasing the quality of processes, accelerating transformation throughout a business, creating a more flexible response to sudden external stresses, or through a combination of several benefits.

While this sounds ideal, below are five things you should look for in a BPO partner if your company is considering outsourcing a process or an entire business line:

1. SAS 70 certification. This certification (technically an opinion letter) signifies that a service organization or provider has adequate controls and safeguards in place when they host or process data belonging to their customers. Developed by the American Institute of Certified Public Accountants (AICPA), SAS 70 reports are critical to companies that use web-based software applications and are involved in exchanging confidential information. The SAS 70 audit report both documents and attests to the adequacy and completeness of the SAS vendor’s internal controls for protecting data. You should require a level II which ensures the stated controls have also been thoroughly tested.

To continue reading this article, please go to Insurance & Technology Blog: Five things you should know before selecting a BPO partner